CARTMY ACCOUNT
1350 N. Louisiana St. Kennewick, WA 99336
(509)737-8580
(866)737-8580

ABOUT US

Heritage Home Accents & Floral
ADDRESS
1350 N. Louisiana St.
 
Kennewick
 
WA 99336
PHONE
(509) 737-8580
 
(866) 737-8580
EMAIL

Heritage Home Accents & Floral is your destination for a unique shopping experience. Our full service floral department offers unique selections of fresh flowers, dish gardens, gourmet gift baskets,& custom silk designs. Delivery is available 7 days a week for your convenience. Receive "OOH MY GOODNESS, IT'S GORGEOUS!" when you send an arrangement from Heritage Home Accents & Floral. Heritage also offers an ever-changing collection of home decor, fashion accessories, baby items, & gift ideas. You'll be sure to find something for everyone. Heritage Gift Cards are always a great gift too. We pride ourselves on great customer service & special orders are always welcome.

Heritage Home Accents & Floral - "THERE'S NOTHING ELSE LIKE IT!"

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Our shop is open from 9:00 a.m. to 7:00 p.m., Monday through Saturday and from 11:00 a.m. to 6:00 p.m. on Sunday.



To help assure on-time delivery during the busy holiday season, place your order at least 1 day prior to the following major holidays: Thanksgiving Day, Christmas Day, New Year's Day, Valentine's Day, Easter, Administrative Professionals Week, Mother's Day, Memorial Day, Father's Day, Independence Day and Labor Day.

Our shop will always be closed on the following holidays: Thanksgiving Day, Christmas Day, New Year's Day, Easter, and Independence Day.

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Our shop serves the following areas: Kennewick, Richland, Pasco, & West Richland.

We also deliver to the following facilities
Ashley Manor Care CtrBeverly Healthcare
Bruce Lee Memorial ChapelCallaway Gardens
Canyon Lakes RestorativeCharbonneau
Cherished Living Adult FamilyColonial House
Columbia Edgewater RetirementColumbia Memorial Gardens
Columbia Shore Adult HomeComfort Care
Desert VillaEnglish Rose Manor
Family Birthing CtrFrom The Heart
From The Heart I & IIGuardian Angel Homes
Hawthorne Court RetirementHeart Of Home
Kadlec Medical CtrLegacy Adult Family Homes
Life Care Ctr Of KennewickLife Care Ctr Of Richland
Lighthouse AfhLuther Senior Ctr Inc
Manor At Canyon LakesMueller's Chapel Of Falls
Mueller's Tri-Cities FuneralOptihomes
Parkhills Adult Family HomePioneer Home
Quail Hollow Memory Care CommRichland Gardens
Royal Columbian Retirement InnSilver Fern Homes
Southridge Specialized CareThree Rivers Apartments
Tri Cities Retirement InnTri-Cities Heart Care
Veterans Affairs Medical Ctr
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We specialize in the following services:
  • Large inventory of fresh flowers
  • Tropicals
  • Plants
  • European/dish gardens
  • Contemporary and traditional arrangements
  • High-style floral arrangements
  • Silk arrangements
  • Dried floral arrangements
  • Weddings
  • Funeral designs
  • Extensive gift line
  • Gourmet and fruit baskets
  • Gift baskets
  • Greeting cards
  • Candles

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A local delivery fee of $9.50 will be added to each order, for each address. (For deliveries outside our local delivery area, this fee may vary.)

U.S. orders must be received before 12:00p.m. in the recipient's time zone to assure same-day delivery. Orders received after that time will be delivered the following day.

We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it.

We deliver 7 days a week.

Delivery of orders to rural route addresses or cemeteries cannot be guaranteed.

We will be happy to accept your international orders if you call our shop directly. We are unable to accept international orders over the Internet.

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Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.

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This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

Information We Collect

If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.

"Cookies"

Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you dont have to reenter information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use.

We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.

We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement.

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